Get IT support quickly from Engineering Technical Services

Fulton Schools faculty members, staff and students can find technical support options through the Fulton Schools Engineering Technical Services Get Support page. Select your school or unit and your role to find help.

Faculty and staff
Submitting a Deskside Support ticket is the fastest way to get help during business hours (8 a.m.–5 p.m., Monday–Friday). It ensures your request is routed to the right team member, tracked and prioritized appropriately.

You can also reach us by phone, #fse-technology, email, or in-person if you prefer.

Students
The Tech Hub is available for in-person support from 9 a.m.–5 p.m. If you need technical assistance with your laptop or mobile device and prefer support over the phone, contact the ASU Experience Center at 1-855-278-5080.

What do we support?
– Faculty: Canvas, software, Apporto cloud classroom, Wi-Fi/network access, device setup, Microsoft 365/email and classrooms and labs.
– Staff: Deskside support, classrooms and labs and Fulton web apps.

Not sure where to start?
Ask our Tech Bot for help or guidance!

Need support after-hours?
For urgent needs outside business hours contact the ASU Experience Center at [email protected] or 1-855-278-5080.