To better protect your sensitive data, ASU requires you to set up an extra security feature for any web-based service, including My ASU and Blackboard. Two-factor authentication is a process in which your login gets confirmed via a secondary device of your choice, ensuring only you can make changes to important systems including direct deposit.
All faculty, staff, grad research assistant/associates and student workers are required to sign up for two-factor authentication. If you have tried to change direct deposit recently you have already been prompted to set up two-factor authentication.
Starting the evening of January 27, 2017, ASU is turning on two-factor authentication as a requirement for any ASU web-based authentication, including My ASU, accessing direct deposit, W2 tax information and the TAS Leave Request system.
After January 27, 2017, you will be required to authenticate using two-factor authentication once a week. If you use multiple web browsers or computers you will encounter this security feature more often. You will also be prompted every time you try to configure direct deposit or access your W2 tax information.
The two-factor authentication Knowledge Base Article includes links to a series of videos for training, instructions on configuring multiple devices such as your smartphone with the free Duo Mobile app, text messaging or calling a phone line. You are strongly encouraged to configure more than one device so if one device is lost or not working you still have an alternate method of authentication. You can change your configuration at any time in the future.
If you need assistance with two-factor authentication enrollment, please contact your school IT team.