There is a scheduled PeopleSoft outage from Thursday, September 20, through Tuesday, September 25. During the outage, university business transactions will be unavailable. My ASU and PeopleSoft will be READ-ONLY.  Users will be able to see data, but not CHANGE it.

This outage is necessary to upgrade PeopleSoft, the technology behind many services delivered through My ASU.  The upgrade, which will separate human resources and payroll functions from student transactions, will ensure that ASU continues to receive regulatory, legislative and tax updates. It is the first major upgrade to the PeopleSoft system since it was installed at ASU in 2007.

The University Technology Office and the Office of Human Resources will hold informational sessions on all four campuses beginning August 28 to share information about the PeopleSoft upgrade. The one-hour “What’s New” sessions will explain the outage, where to find online resources and what PeopleSoft version 9.0 will look like.

During the outage, students, faculty and staff will be able to see, but not change data on campus.

This includes:

  • Class withdrawals, schedule changes and enrollments
  • Effort-reporting actions
  • HR transactions (change address, new hires, promotions, etc.)
  • iPOS graduate student transactions
  • Posting grades to ASU grade roster via My ASU
  • Residence hall changes
  • Reporting hours worked during the outage
  • Student finance transactions (including payments)
  • DARS (students can run DARS reports)

Systems that will function normally during the outage:

  • ASU online
  • Blackboard
  • Advantage (data coming from PeopleSoft will be static as of Sep 19)
  • Door access
  • Gmail
  • Google apps (including docs)
  • Outlook
  • Printing
  • Sun Devil Dining and Sun Card services

More information about the outage can be found on the following web pages:  

  • cfo.asu.edu/peoplesoft
    Information about how HR department functions will be affected by the outage, including payroll, benefits, PTR and time reporting, and includes a “Go Live” planning calendar and several ways to ask questions
  • peoplesoft.asu.edu
    Provides outage information and includes an FAQ page, a link to the communication strategy, a list of applications unaffected by the outage, checklists to prepare for the outage and ways to ask your specific question.

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